All new Multi-Pet or extended appointments require Deposit.
All new Multi-Pet or extended appointments require Deposit.
No-Call No-Shows seriously hurt our small family business.
Due to a high volume of no shows, we are now requiring a $25-50 deposit from all new Multi Pet or 2+ hour appointments. We will invoice you through our secure processing system, Square, and the credit will be put toward your first grooming appointment.
Should you need to cancel, as long as it is within 24 hours before your appointment, the deposit will be refunded or if you'd like we can credit towards a future grooming appointment. We always text the day before to confirm.
Should you no show or cancel last minute, the deposit will not be refunded OR credited toward future appointments.
We may refuse future services or require your next appointment to be paid in full in order to book your next appointment.
Please feel free to contact us with any questions regarding our cancellation policies.
Bark at us!
Bark at us!
Need an appointment or just want some more information? Contact us for a consultation to decide if we are the right choice for you and your pet. We look forward to hearing from you!
Please check to be sure your contact information is correct, include email address and phone number; and please let us know your preferred method of contact. (Text, phone call, or email)