Please fill out this form for online check in for your appointment. (If on a cell phone, you will have to scroll down to the form.)

Pick Up & Drop off Protocols for COVID-19 Social Distancing

PLEASE READ CAREFULLY!

1. If you have travelled recently or if you or a family member have been ill or running a fever, please let us know immediately!
2. We will be doing all drop off and pick up procedures curbside. Please come to our back parking area on Oak Ave. Call (760)889-2276 when you arrive and we will meet you outside. Please wear a mask, do not come inside, and please keep your distance from other clients.
3. We are unable to accommodate late arrivals. Please allow time for your pet to relieve themselves prior to their appointment.
4. Please have your dog out of the car wearing minimal leash and collar. No harnesses, shirts, sweaters or other clothing. We will put our slip leash on your dog and ask you to remove your own collar.
5. Please provide all haircut and grooming notes in the form. You can text photos to (760)889-2276. 
6. Please note: we will be unable to do dematting or long hand scissored haircuts at this time as we try to accommodate all the dogs in need of our services. All matting will need to be clipped down.
7. As always, we will text you 30 minutes before your pet is ready for pickup. To avoid a daycare fee, please plan to pick up your pet within 30 minutes of their grooming’s completion.
8. We will send a Square invoice to the email address your provide in the form, which will allow you to pay securely online. Payments must be completed by pickup time. If your invoice is not paid by close of business the day of your appointment, a $15 fee will be added for every day your payment is late. If you prefer to pay in person, please indicate on your check in form or let us know before arriving to pick up your pet. 
9. Please text us at (760)889-2276 if you need to reschedule or if you have any questions.