Please fill out this form for online check in for your appointment. (If on a cell phone, you will have to scroll down to the form.)

Pick Up & Drop off Protocol

PLEASE READ CAREFULLY!

1. If you have travelled recently or if you or a family member have been ill or running a fever, please let us know immediately!
2. We are continuing all drop off and pick up procedures curbside. Please come to our back parking area on Oak Ave. Call (760)889-2276 when you arrive and we will meet you outside. Please wear a mask, do not come inside, and please keep your distance from other clients.
3. We are unable to accommodate late arrivals. Please allow time for your pet to relieve themselves prior to their appointment.
4. Please have your dog out of the car wearing minimal leash and collar. No harnesses, shirts, sweaters or other clothing. We will put our slip leash on your dog and ask you to remove your own collar.
5. Please provide all haircut and grooming notes in the form. You can text photos to (760)889-2276.
6. As always, we will text you 30 minutes before your pet is ready for pickup. To avoid a daycare fee, please plan to pick up your pet within 30 minutes of their grooming’s completion.
7. We can take your payment in person via cash, credit card, ApplePay or Google Pay. Or you may still request an online invoice on the check in form. Please pay invoices by the end of the business day to avoid a late fee.   
8. Please text us at (760)889-2276 if you need to reschedule or if you have any questions.